Privacy Policy
**Last Updated: 09/09/2026**
This Privacy Policy explains how FLX ProHost ("we," "us," or "our") collects, uses, and protects information when you visit https://flxprohost.com (the "Site").
## 1. Information We Collect **Information you provide directly:**
- Name, email address, phone number, or other details you submit through contact forms, sign-up forms, or our chat widget
- Messages you send us through the chat widget or contact forms
**Information collected automatically:**
- IP address, browser type, device information - Pages visited, time spent on the Site, referring URLs - Cookies and similar tracking technologies (see Section 5)
## 2. How We Use Your Information We use the information we collect to:
- Respond to inquiries and provide customer support
- Send you requested information, updates, or marketing communications (where you've opted in)
- Improve our Site and services
- Maintain the security of our Site
- Comply with legal obligations
## 3. Chat Widget & Third-Party Service Providers Our Site uses a chat widget powered by **GoHighLevel/LeadConnector**, a third-party service provider. When you interact with the chat widget, information you enter (such as your name, email, phone number, and message content) is transmitted to and processed by GoHighLevel on our behalf, in accordance with [GoHighLevel's own privacy policy](https://www.gohighlevel.com/privacy-policy).
We may also use other third-party tools such as analytics providers (e.g., Google Analytics) or advertising platforms. These providers may collect information via cookies or similar technologies subject to their own privacy policies.
## 4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site and communicate with you (e.g., GoHighLevel, email/SMS providers)
- Legal authorities, if required by law or to protect our rights
- A successor entity in the event of a merger, acquisition, or sale of assets
## 5. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, and analyze traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
## 6. Your Rights and Choices
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing communications at any time (e.g., via an "unsubscribe" link)
- Object to or restrict certain processing of your data
**California residents (CCPA/CPRA):** You have the right to know what personal information is collected, request deletion, and opt out of the sale/sharing of personal information (we do not sell personal information).
**EU/UK residents (GDPR):** You have rights including access, rectification, erasure, restriction, data portability, and the right to object, and you may lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us using the information in Section 9.
## 7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
## 8. Data Security
We take reasonable measures to protect your information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
## 9. Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us at: **FLX ProHost** Email: kyle@flxprohost.com
## 10. Changes to This Policy We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent changes. Continued use of the Site after changes constitutes acceptance of the updated policy.